The Electronic Service Agent, ESA, is part of the IBM i operating system. Its purpose is to monitor your system's health, detect potential hardware failures, and report issues directly to IBM Support. If it encounters problems it can "call home" to report the issue to IBM.
To be able to "call home" it must be able to connect to IBM. How can we test that it can?
We can either use:
- VFYSRVAGT the Verify Service Agent command
- ELECTRONIC_SERVICE_AGENT_INFO SQL View that shows the same information
I am going to explain both of these below.



